Emergencies

Advice

Emergency Situations

What to do if you find yourself in an emergency situation

If after your discussion with the person you are still concerned for their safety, stay with them and call 999 (UK and Ireland) or 000 (Australia) for an ambulance.

If after your discussion with the person you are still concerned for the safety of others (e.g., that the person cannot care for dependents or may hurt or endanger the life of someone else, call 999 (UK and Ireland) or 000 (Australia) and ask for the police to help. You might feel concerned about getting someone in trouble, but it's important to put everyone’s safety first.

If the person shows signs of a serious life threatening medical condition (e.g., numbness, changes in cardiac function, chest pains, dizziness, occult blood). Do not delay and call 999 (UK and Ireland) or 000 (Australia) for an ambulance.

Emergency service telephone numbers

Need Urgent Help?

If you're ever worried that someone's life is in immediate danger, call or go directly to the emergency services in your country. Here is a list of emergency services and mental health helplines for a variety of different countries.

UNITED KINGDOM

  • Emergency services on 999
  • Mind Infoline on 0300 123 3393 (Monday to Friday, 9am to 6pm)

For advice and support on a wide range of mental health problems.

  • Samaritans free at any time, on 116 123

For people experiencing suicidal thoughts.

AUSTRALIA

  • Emergency services on 000

  • Lifeline 13 11 14

  • Beyond Blue 1300 22 4636

  • Suicide callback service 1300 659 467

  • The MindSpot Clinic 1800 61 44 34

  • Kids Helpline 1800 55 1800

Free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25

IRELAND

  • Emergency services on 999

  • Connect counselling Helpline: 1800 477 477

Website: https://connectcounselling.ie/

  • Samaritans: FreePhone 116123